What does the No Wrong Door (NWD) system aim to support?

The No Wrong Door (NWD) system aims to streamline access to long-term services and supports for older adults by providing a coordinated and comprehensive model that connects individuals to a range of services regardless of where they initially enter the system. This system is designed to ensure that older adults can easily find and receive the assistance they need through various channels, whether they are seeking information about home care, transportation, or community resources.

By focusing on the coordination of these services, the NWD system effectively addresses the complexities of navigating multiple services and agencies, thus making it easier for seniors and their caregivers to access the support they require. The emphasis on connecting individuals to state initiatives reinforces the importance of comprehensive support networks in enhancing the quality of life for older adults.